Refunds. Subscriptions:. Returns Process & Timelines:

Refunds<ul><li>For addressing customer returns or refunds, please reach out to <a href="mailto:support@mojomicrodose.com">support@mojomicrodose.com</a>.</li><li>We want you to love Mojo as much as we do! If you do not for any reason, we&#x2019;d love to first hear why, so we can improve!</li><li>If you didn&#x2019;t feel the intended effects or don&#x2019;t enjoy the chews for any reason, we will do our best to offer another product at a discount that is more suited, share resources to make the most of your Mojo experience, or a refund if we can&#x2019;t make things better. A restocking fee may be applied <span id="isPasted" style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">($4 US for USA and&#xA0;<span style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">international orders or $8.50 CAD for Canadian orders).&#xA0;</li><li>If you receive the incorrect product, please share with us your order number and an image of the product you received and we will happily send you the correct Mojo product.</li><li>If you received a damaged or unconsumable Mojo, please send us an image and description of the issue and if it fits our criteria we will ship you more Mojo.</li><li>Refund requests will only be considered within 30 days <span id="isPasted" style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">after the purchase is made.</li></ul>Subscriptions:<ul><li>Subscriptions are easily managed and customized through the customer&#x2019;s account, <a href="https://mojo.shop/a/account/subscriptions">click here</a>!</li><li>Customers will receive renewal updates for their subscription 3 days prior to the next order being placed via text or email.</li><li>It is up to the customer to ensure they are managing their subscription as they wish, pausing, canceling, changing frequency, skipping, etc.</li><li>Subscription orders that have not yet been fulfilled &amp; shipped, may still be canceled &amp; refunded.</li><li>Subscription orders once fulfilled, cannot be canceled. However, if customers want to receive a refund, the product must first be returned to Mojo&#x2019;s shipping facility via the process below.</li></ul>Returns Process &amp; Timelines:<ul><li>Initiated returns will only be accepted within 30 days after the purchase is made, for unopened and undamaged products. A restocking fee ($4 US for USA and international orders or $8.50 CAD for Canadian orders) may be applied.&#xA0;</li><li>To initiate a return please reach out to our customer success at <a href="mailto:support@mojomicrodose.com">support@mojomicrodose.com</a></li><li>Once the return is accepted, we will provide the shipping address for the return, which is the responsibility of the customer to prepare and ship the return back.</li><li>Returns will be processed once they are received back to our shipping facility.</li><li>Upon inspection, if approved the returned items will be refunded, minus the cost of shipping.</li><li>After the refund has been initiated, the funds should hit the account within 7-10 business days, depending on the payment method.</li></ul>

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